Montel had perfect customer service willing to listen to our needs in what we wanted and needed to fit our growing family. He was informative as much as much possible. Joe was a little behind helping customers but informed us as he could about our wait and was able to get us through the process quickly and efficiently so we could enjoy our new ride. A few days after purchasing our new car Montel called to check in on us and provide additional updates for us to be able to get our vehicle serviced as needed. Best car lot we have been to hands down!

Everyone at shottenkirk superstore were so nice and very welcoming. The best experience I've ever had when buying a vehicle. If you're looking to buy a new vehicle I would recommend going there.

We purchased a 2026 Lincoln Aviator. Love the car! Our buying experience was not as stellar as I expected. Buying a luxury vehicle is no different than buying a used car. I guess that’s great for the used car customer. I didn’t feel like a VIP until all the papers were signed. We shopped other dealerships and the experience felt more exclusive. Our salesman was great once he warmed up to us. We drove an hour and half to make this purchase and it would have been nice to have that acknowledged.

Just for my first free oil change at Shottenkirk for my new Kia Niro Hybrid. Thorough, thoughtful, and professional! 👍

Needed an update on my Telluride software. They were so fast, I barely had time to read anything. Everyone was very friendly professional and knew what they were doing!

Very pleased with the experience. Thanks to Luke for helping my parents with their pre-owned purchase this week. They had their eye on a pre-owned sedan so I drove them over to Shottenkirk in hopes that if all went well for them, they'd have a new-to-them car to drive home. Both parents are a little hard of hearing and my mom uses a walker. Shottenkirk employees did a wonderful job of making sure that it was an accessible and easy experience for them and that they were able to take their time and have all of their questions answered. The price tag was reasonable and my parents were pleased with their purchase.

Bought a 2026 Sorento, absolutely Love it! Dereck was very helpful. Thank you.

Fast, Friendly, effective. Labor cost and genuine ford parts, on an older vehicle, are just expensive, and about exclude fixed income patronage, but... we made it happen, and I appreciate the effort/help. "Thank you!"

I relayed that I wanted a no pressure sales-Shottenkirk was very patient with me-But on the second day I pulled the trigger and love the F150 lariat that I purchased! Not the best fuel economy for these times-But the vehicle even with 134,000 miles looks amazing and I’m sure I will get another hundred thousand with no problems! Finance associate extended my warranty Without me even asking-Now that’s great business! Puts my mind at ease with a high mileage vehicle… Salesman was very kind and listened to what I wanted… Went through several vehicles with me till this vehicle caught my eye. Definitely going back for future business! Great job Shottenkirk Superstore West Burlington Iowa!

Don Heckenberg Burlington, Iowa

Good Service quick and efficient give Shottenkirk a try

The tire was fixed quickly and I was shown what was in the tire.

Great service, very quick and thorough.

I have bought my last six vehicles here.And we'll probably buy more.

Good service. Teresa in quick lane is great. Went quick.

The staff was friendly and helpful. The work done was fast and efficient. Thank you so much.

Shottenkirk has been very accommodating to our vehical needs

Great people and timely service while I waited!

Good job by all concerned!

Repairs on leaking seals were completed on schedule. Very good service. Extended warranty covered everything.