Great service.

I am very impressed with this location! We are from Oklahoma, in town for a job. My trunks auto close feature stopped working so we took it in to get fixed. I was expecting to be without a vehicle for a week or more but we dropped it off at 1 & they had it done by 5:15. Anytime we've taken it to the dealership back home, it was 2+ weeks before we got it back. They replaced the part, fixed a recalled part, and were about to figure out why my blind side sensors weren't working. They haven't worked for a year & have been looked at by several dealerships back home & none could figure it out. I am so glad this location was able to figure it out and get them fixed!

Great service!!

Fast and effective.

Best car buying experience I've ever had! From the salesman Dereck to the finance director. Just an awesome job on the whole team. Definitely going back for our next vehicle too!!

I took my truck in for the backup camera recall. They had it done in a little over an hour from when I checked in.

Fantastic service and effort in put forth by the sales team.

Exceptional customer service. Updates on my service were given regularly.

Fast friendly service

Can’t say enough good about our experience there with Derek and the rest of the team. I’ve been to a few dealers and never have I experienced a no pressure and friendly environment like that. Genuinely, it shocked us. Absolutely would recommend anyone to go there and ask for Derek Menke

It was handled well.

There to charge car. Charge was successful after shell app downloaded. A bit pricey but a fairly fast charge 7%-85% in 45 minutes.

I had an issue with my 2016 Lincoln while traveling. Tanya I. The Service department helped me out in such a timely manner to get me back on the road quickly. This even included ordering a part! Besides the Service Department, I was first greated by a salesperson that took me right to where I needed to be. Shottenkirk is a really helpful dealership in my opinion. Has a side note; it’s spic and span too!

We were heading out for vacation and needed an oil change and to have the car looked over. They were very quick and thurogh.

Fantastic people and so very helpful. Shottenkirk is a great place for all you auto needs. Will definitely be back for anything else my KIA my need .

I relayed that I wanted a no pressure sales-Shottenkirk was very patient with me-But on the second day I pulled the trigger and love the F150 lariat that I purchased! Not the best fuel economy for these times-But the vehicle even with 134,000 miles looks amazing and I’m sure I will get another hundred thousand with no problems! Finance associate extended my warranty Without me even asking-Now that’s great business! Puts my mind at ease with a high mileage vehicle… Salesman was very kind and listened to what I wanted… Went through several vehicles with me till this vehicle caught my eye. Definitely going back for future business! Great job Shottenkirk Superstore West Burlington Iowa!

Great service and really friendly staff. Sales staff is professional and always helpful.

Always a Pleasure working with the Shottenkirk West Burlington Team!!

Another job well done....

Always great service!