Montel had perfect customer service willing to listen to our needs in what we wanted and needed to fit our growing family. He was informative as much as much possible. Joe was a little behind helping customers but informed us as he could about our wait and was able to get us through the process quickly and efficiently so we could enjoy our new ride. A few days after purchasing our new car Montel called to check in on us and provide additional updates for us to be able to get our vehicle serviced as needed. Best car lot we have been to hands down!

Bought a 2026 Sorento, absolutely Love it! Dereck was very helpful. Thank you.

I had an issue with my 2016 Lincoln while traveling. Tanya I. The Service department helped me out in such a timely manner to get me back on the road quickly. This even included ordering a part! Besides the Service Department, I was first greated by a salesperson that took me right to where I needed to be. Shottenkirk is a really helpful dealership in my opinion. Has a side note; it’s spic and span too!

Fast friendly service

There to charge car. Charge was successful after shell app downloaded. A bit pricey but a fairly fast charge 7%-85% in 45 minutes.

It was handled well.

Can’t say enough good about our experience there with Derek and the rest of the team. I’ve been to a few dealers and never have I experienced a no pressure and friendly environment like that. Genuinely, it shocked us. Absolutely would recommend anyone to go there and ask for Derek Menke

Great service!!

Needed an update on my Telluride software. They were so fast, I barely had time to read anything. Everyone was very friendly professional and knew what they were doing!

Everyone at shottenkirk superstore were so nice and very welcoming. The best experience I've ever had when buying a vehicle. If you're looking to buy a new vehicle I would recommend going there.

Very pleased with the experience. Thanks to Luke for helping my parents with their pre-owned purchase this week. They had their eye on a pre-owned sedan so I drove them over to Shottenkirk in hopes that if all went well for them, they'd have a new-to-them car to drive home. Both parents are a little hard of hearing and my mom uses a walker. Shottenkirk employees did a wonderful job of making sure that it was an accessible and easy experience for them and that they were able to take their time and have all of their questions answered. The price tag was reasonable and my parents were pleased with their purchase.

Great service, very quick and thorough.

The staff was friendly and helpful. The work done was fast and efficient. Thank you so much.

I relayed that I wanted a no pressure sales-Shottenkirk was very patient with me-But on the second day I pulled the trigger and love the F150 lariat that I purchased! Not the best fuel economy for these times-But the vehicle even with 134,000 miles looks amazing and I’m sure I will get another hundred thousand with no problems! Finance associate extended my warranty Without me even asking-Now that’s great business! Puts my mind at ease with a high mileage vehicle… Salesman was very kind and listened to what I wanted… Went through several vehicles with me till this vehicle caught my eye. Definitely going back for future business! Great job Shottenkirk Superstore West Burlington Iowa!

The tire was fixed quickly and I was shown what was in the tire.

Don Heckenberg Burlington, Iowa

They were very helpful and helped me through out every step.

Good Service quick and efficient give Shottenkirk a try

Always great service!

Great service and really friendly staff. Sales staff is professional and always helpful.